Terms and Conditions

Effective Date: January 18, 2025

Welcome to High Notes Decor (“we,” “us,” or “our”). By accessing or using our website

www.highnotesdecor.com (the “Site”) and the services we provide (collectively, the “Services”), you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read these Terms carefully. If you do not agree to these Terms, you must not use our Site or Services.

Acceptance of Terms

By accessing or using the Site, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, please do not use our Site. We reserve the right to modify these Terms at any time, and any changes will be posted on this page. It is your responsibility to review these Terms regularly.

Our Services

High Notes Decor specializes in providing décor services for various events, including weddings, corporate events, parties, and more. Our services include event design, setup, breakdown, and the rental of décor items (collectively, “Event Services”). Please note that the specific details of your event may differ based on the services agreed upon in your contract with us. We recommend reviewing all event-related agreements thoroughly before proceeding with bookings.

User Eligibility

To use our services, you must be at least 18 years old and capable of entering into legally binding contracts. By using our Site and Services, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

Booking and Payment

Bookings for event décor services are subject to availability and are confirmed only once a signed agreement and deposit are received. Deposits: A non-refundable deposit is required to secure your booking. The amount and payment schedule will be specified in your service agreement. Full Payment: Full payment for your services is due fourteen (14) days before the event date. Failure to make payment may result in the cancellation of your booking. We accept credit cards, debit cards, PayPal, and Zelle. All payments must be made in U.S. Dollars.

Cancellation and Refunds

Client Cancellations: If you wish to cancel your booking, you must notify us in writing as soon as possible. The following cancellation policy applies: 30 Days before Event: 100% of the total service fee will be refunded, minus the deposit. 15 Days or Less before Event: No refund will be provided. We reserve the right to cancel any event due to unforeseen circumstances (e.g., force majeure, illness, etc.). In such cases, you will receive a full refund of any payments made.

Changes to Event Details

If you wish to make changes to your event details (such as venue, guest count, or décor requests), please notify us as soon as possible. Depending on the timing and scope of the changes, additional charges may apply.

Intellectual Property

All content on this Site, including but not limited to logos, designs, images, text, and photographs, is the property of High Notes Decor or its licensors and is protected by intellectual property laws. You may not use, modify, or distribute any content from this Site without our express permission.

Liability and Insurance

While we take every effort to ensure your event is beautiful and well-executed, High Notes Decor

is not liable for any injury, loss, or damage that may occur before, during, or after your event. This includes, but is not limited to, property damage, injury to persons, or accidents arising from décor elements. We recommend that you carry appropriate insurance coverage for your event.

Force Majeure

High Notes Decor is not responsible for any failure or delay in performance of services if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to natural disasters, labor strikes, or government regulations (“Force Majeure”). In such cases, we will make every reasonable effort to reschedule or re-arrange services, but we are not liable for any damages or losses.

Client Responsibilities

You, as the client, are responsible for the following: Providing accurate information regarding your event (e.g., event location, timeline, guest count, etc.). Ensuring that the event location is accessible and available for setup and breakdown as per the agreed-upon schedule. Arranging for appropriate storage or handling of rented décor items during and after the event.

Third-Party Vendors

If your event involves third-party vendors (e.g., caterers, photographers, etc.), High Notes Decor is not responsible for their actions or failures. We recommend coordinating all vendor activities directly with them and ensuring they comply with event timelines and requirements.

Privacy Policy

Your use of our Site and Services is also governed by our Privacy Policy, which can be found at highnotesdecor.com/privacypolicy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Indemnification

You agree to indemnify, defend, and hold harmless High Notes Decor and its employees, contractors, agents, and affiliates from any and all claims, liabilities, damages, or expenses (including legal fees) arising out of or related to your use of the Site and Services, or any violation of these Terms.

Governing Law

These Terms and Conditions are governed by the laws of the state of Florida, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Florida for any disputes arising out of these Terms.

Dispute Resolution

Any disputes related to these Terms or our Services will be resolved through binding arbitration in accordance with the rules of Salmon & Dulberg. You waive any right to participate in a class action or representative proceeding. High Notes Decor reserves the right to change our arbitration attorney/firm at any time.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, along with any service agreements or documents incorporated by reference, constitute the entire agreement between you and High Notes Decor regarding your use of our Site and Services.

Contact Information:

If you have any questions about these Terms and Conditions, please contact us at:

High Notes Decor

Email: [email protected]

Phone: (561) 206-4432

Acknowledgment

By using our Site and booking our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.